Combos made to order
Each combo component can be customized: swap the drink or side, or remove an ingredient, with the upcharge added automatically.
Self-service kiosk
Take more orders at peak time without opening another till.
A self-service kiosk for fast food, restaurants, coffee shops and stores with lines. The customer browses the menu by group, builds their combo their way, sees the total computed by the server and picks "pay at the counter": they get a number and the POS till charges the order, prints it and sends it to the kitchen. For chains and franchises, kiosks are managed from the back office.
Without MKA
- At peak time the line reaches the door and some customers leave without buying.
- In a rush, nobody offers to upsize the combo or swap the drink, and that extra ticket is lost.
- “No onion” gets lost between the till and the kitchen, and the order comes back.
What you’ll measure
Kiosk orders at peak hour
46 / h+11
Average kiosk ticket
Bs 52,80+9 %
vs Bs 48.40 at the till
Wait in line
3,1 min−2,4 min
Orders returned for errors
0,6 %−1,8 pts
Sample indicators with illustrative data. In MKA they are computed live from your operation.
Try it right here
Order a combo at the kiosk and charge it at the till.
On the left, the kiosk the customer uses: tap the screen, pick the Classic Combo, remove the onion, swap the drink and pay at the counter. On the right, the cashier sees the order land in her queue, charges and prints it, and the kitchen ticket goes out with every change. "Watch it run" plays it by itself.
Example flow
A kiosk order, from tap to hand-off
Step 1/6
The kiosk is paired
With a code, from kiosk management in the back office.
Benefits
Why Self-service kiosk in MKA
Menu by groups
Your catalog organized in presentation groups, so customers quickly find what they want.
Total computed by the server
The kiosk doesn’t set the price: the total is computed by the server with your current prices.
Pay at the counter
The customer gets a ticket number; the POS till receives the order, charges it and prints it.
Optional tax ID
Those who need an invoice with a tax ID enter it at the kiosk; everyone else just skips it.
Sells even when idle
A promotions carousel while nobody is ordering, and the menu in Spanish or English.
In detail
Everything included
Menu and combos
- Catalog and presentation groups
- Combos with customizable components
- Idle carousel
- Spanish and English interface
Order and payment
- Total computed by the server
- Optional tax ID
- "Pay at the counter" with a ticket number
Till
- The POS till receives kiosk orders
- Charging and printing from the POS
Management
- Kiosk pairing by code
- Kiosk management in the back office
Accessibility
- Voice-assisted mode for blind or low-vision customers, using the device’s own voices
- Turned on with any key or a large button; it reads each screen and whatever has focus
- Arrow-key navigation, adjustable speed and the order number spelled out
- Zoom enabled, visible focus and quantities labeled with their product
All-in-One
Connects with
Data flows between modules on its own: no integrations, no exporting or importing.
Point of sale (POS)A fast till that keeps selling and invoicing even when the internet drops.Kitchen display (KDS)Each station sees its orders, knows which one is late and alerts the till with one tap.Customer displayA second screen that sells, informs and asks how it went.Products & pricingCatalog with kits, units, price lists and history.SIAT E-InvoicingThe full online e-invoicing cycle, inside the ERP.
FAQ
How does a kiosk customer pay?
They choose "pay at the counter", get a number and pay at the POS till, which charges and prints the order.
Can anyone change the price from the kiosk?
No. The kiosk sends the order and the server computes the total with your prices.
Does it work for tourists?
Yes: customers can use the kiosk in Spanish or English.
Can a blind person use it?
Yes, with the voice-assisted mode: it turns on with any key, describes each screen aloud and is navigated with the arrow keys. With voice on, "pay at the counter" comes first.
More in Omnichannel commerce
See Self-service kiosk with your data.
In 30 minutes we walk through your real flow: from sale to invoice, from stock to journal entry.