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Notifications & collaboration

Find out in the moment, not when the customer calls.

A real-time notification center where each person follows the documents they care about, gets their @mentions and chooses what they want to receive. With keyboard shortcuts, a Spanish and English interface and a backoffice that works on the phone.

Without MKA

  • You find out the order shipped when the customer asks where it is.
  • Conversations about an order live in five different chat groups.
  • To check something while out, you have to wait until you’re back at the office.

What you’ll measure

Reaction time to a change
6 min−2,3 h
from event to first action
Followed documents
420+180
Mentions answered same day
91 %+24 pts
"Where’s my order?" calls
38−52 %
per week

Sample indicators with illustrative data. In MKA they are computed live from your operation.

Try it right here

The warehouse advances an order and mentions the salesperson, who hears about it on her phone.

On the left, the dispatcher in the back-office; on the right, the phone of María, the salesperson. While she isn’t following the order, changes don’t reach her; once she taps "Follow", every status change lands in her bell instantly. Then the dispatcher mentions her in the comments and she opens the notification. Click "Watch it run" to see it play.

Example flow

An order that notifies exactly who cares

Step 1/5

The order is created

The rep enters it and follows it to hear about every change.

Orders & shipments

Benefits

Why Notifications & collaboration in MKA

Real time

Notifications arrive instantly, without reloading the page.

"Follow" button

On quotes, sales orders, sales and supplier invoices, receptions, shipments and production orders.

@Mentions

Mention someone in a comment or on a project task and they get notified.

Preferences and rules

Each user picks what to receive; the admin sets general rules.

Keyboard shortcuts

Ctrl/Cmd+K to search everything, "?" for help and Alt+key to jump modules; they can be turned off.

In your language, on your phone

Spanish and English UI with translation admin, and a phone-friendly backoffice.

In detail

Everything included

Notifications

  • Real-time notification center (server-sent events)
  • Per-user preferences
  • Admin-defined rules

Following documents

  • Quotes and sales orders
  • Sales invoices and supplier invoices
  • Purchase receptions and shipments
  • Production orders

Collaboration

  • @Mentions in comments
  • @Mentions on project tasks

Productivity

  • Ctrl/Cmd+K for global search
  • "?" for shortcut help and Alt+key to jump modules
  • Shortcuts can be turned off
  • Spanish and English UI with in-app translation admin
  • Backoffice usable on a phone

All-in-One

Connects with

Data flows between modules on its own: no integrations, no exporting or importing.

FAQ

Will I get notified about everything?

No. You get what you follow and what you’re mentioned in, and you can adjust your preferences. The admin sets the general rules.

Do notifications go out over WhatsApp?

No. They arrive in the notification center inside MKA, in real time.

More in Platform

See Notifications & collaboration with your data.

In 30 minutes we walk through your real flow: from sale to invoice, from stock to journal entry.